Privacy Policy

01Who we are

Zirvato (“Zirvato”, “we”, “us”) is a digital agency providing web development, SEO, advertising, design, video and AI automation services. We operate the website zirvato.com.

For any privacy question, or to exercise your rights, contact us at info@zirvato.com.

02Information we collect

We collect information in three ways.

• Information you give us: your name, email address, phone number, company, the service you are interested in and the message you send through our contact form, email or WhatsApp.
• Project information: brand assets, website and account access, analytics data and other material you share so we can deliver your project.
• Information collected automatically: IP address, browser type, device, pages visited and referring website, gathered through cookies and similar technologies.

03How we use your information

• To respond to your enquiries and prepare proposals (our legitimate interest, or steps taken at your request before a contract).
• To deliver, manage and support the services you hire us for (performance of a contract).
• To send service messages such as invoices, updates and confirmations.
• To improve our website, content and services by understanding how the site is used.
• To send marketing emails, only if you have asked for them. You can unsubscribe at any time.
• To meet legal, tax and accounting obligations and to protect against fraud or misuse.

04Contact form and email

When you send a message through our contact form, it is delivered to our inbox through a third-party email delivery service, and you receive an automatic confirmation message. We use your details only to reply to you and to follow up on your enquiry.

Please do not send sensitive information such as passwords or payment card numbers through the contact form or by email. We will tell you the safe way to share access if a project needs it.

05Cookies and analytics

We may use cookies and similar technologies, including analytics tools such as Google Analytics, to measure traffic and improve the website. Cookies are small files stored on your device.

You can block or delete cookies in your browser settings. Some parts of the site may not work as intended if you do.

06Who we share information with

We do not sell your personal information. We share it only as needed with:

• Service providers that help us operate, such as website hosting, email delivery, analytics, project management and payment processing.
• Professional advisers such as accountants or lawyers, where necessary.
• Authorities, if the law requires us to disclose information.
• A successor business, if Zirvato is ever merged or sold, in which case this policy continues to apply to your data.

07International transfers

Our providers may process data in countries other than your own, including outside Pakistan. Where this happens, we choose reputable providers and rely on appropriate safeguards so your information remains protected.

08How long we keep information

We keep enquiry and project information only for as long as needed to provide our services and to meet legal, tax and accounting obligations. When it is no longer needed, we delete or anonymise it. You can ask us to delete your data sooner.

09Security

We use reasonable technical and organisational measures to protect your information, including access controls and secure connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we act quickly if something goes wrong.

10Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Ask us to delete your information.
• Object to or restrict certain uses, including marketing.
• Withdraw consent at any time, where we rely on consent.
• Receive a copy of your information in a portable format.

11Children's privacy

Our services are intended for businesses and adults. They are not directed at anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

12Links to other websites

Our website and projects may link to third-party websites. We are not responsible for their content or privacy practices, so please read their policies before sharing information.

13Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows the latest revision. If we make a significant change, we will make it clear on our website.

14Contact us

Questions or requests about your information? Email info@zirvato.com and we will respond as soon as we reasonably can.